Mike is one of those rare directors who has a genuine pride in his team and support structure. Very open in his communication and direction with detailed execution of his strategy through and beyond his direct reports. By this focused direction, achievement of targets and goals becomes not only second nature but a structured expectation.

Tony Atkinson, Vice President Operations (Latin America) at Grass Roots America PLC

Mike helped me create my own clear direction and then supported me in delivering on my own objectives. He enabled me to develop my own team whilst ensuring that we were constantly improving our customer service, commercial results, quality processes and management team skills.

Simon Smith, Independent Business Coach

Mike is always approachable, organised, thorough and appreciative of the work of others. He is very professional, highly respected and achieved tremendous success in his division. It was a great pleasure to work with Mike and I wish him well in future endeavours.

George Hughes, Head of IT Services at P&O Ferries

On taking the role as On-Board Services Director – during a very difficult period for the business – Michael significantly improved the income per passenger, the presentation and service provided on-board, and the commercial awareness of the company. His overall grasp for the fundamentals of the business, and ability to lead the achievements of his team during a period of severe staff reduction was outstanding. I believe he can adapt his style and approach to make a difference to any business he manages.

Bob Diplock, Independent Logistics Advisor